Accountants have rigged the system. They create a stream to track the ancillary revenue from fees and they look like heroes when they can report they earned the airline millions of dollars of “new” revenue. But ask them if they can track the revenue we lose because passengers booked away or chose not to fly and they look at you like you have nine heads.

The bean counters can’t track the revenue dilution of all these new fees. They don’t want to. We miss the forest for the goddamed trees all the time. And the CEO acts as if fees are found cash. Meanwhile, no one asks why our overall revenue is plunging and we’re losing money quarter after quarter. Everyone acts as if one thing has nothing to do with the other.

My family of four flew to Buffalo recently and checked three bags. Delta charged us something like $20 per bag. That’s $120 round trip. How much are fees costing the airline industry?

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